Shipping
We must ship your firearm to a Federal Firearm Licensed Dealer (FFL Dealer).
If purchasing our products online, please have your choice of FFL dealer handy, and follow these guidelines:
- Contact your choice of dealer and let them know you would like them to receive a firearm for transfer from Helanbak.
- Provide the FFL dealer with our contact information so they can send a copy of their FFL.
- You are responsible for checking all local and state laws prior to placing any order.
- You must be at least 21 years of age to purchase a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver.
- You must also be a legal resident of the state in which you wish to transfer the firearm (The only exception to this would be active duty military personnel).
- A Straw Purchase is the act of purchasing a firearm intended for another person, and it is illegal.
- The FFL dealer will require you to fill out a 4473 and pass a background check through NICS once your firearm is ready to be picked up.
- Be sure to ask if there is a transfer fee. FFL dealers may charge a small fee in order to take care of the background check and 4473.
Once your online order is submitted, we will be in touch with you to verify your arrangements for shipping to an FFL dealer.
returns
We want all customers to be fully satisfied. If you have any problems or require warranty work, please contact your dealer.
Before shipping anything to us, we ask that you please fill out the RMA form below so we have all of your contact info and an idea of the problem. We will be in contact with you and issue a return shipping label once we’ve received the RMA form.
PLEASE check the chamber before you pack up any firearm to ship it to us!